Why choose SOS for office technology?

Choosing your office equipment vendor is as important as choosing the equipment itself. Here’s what SOS offers that others don’t:

  • A live person to answer the phone during business hours
  • Fastest service response times and access to parts & supplies
  • Remote monitoring of supplies and service
  • Real-time service call status updates
  • Personalized service with local decision making to quickly and effectively handle issues
  • The most reliable equipment brands for every need from desktop printers to production print systems
  • Managed print and document services that cut waste to significantly reduce printing-related expenses

Recognition for SOS

Canon Top Dealer Award
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015

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How SOS became NYC’s #1 Copier Dealer & Managed Print Company

Meet the SOS founders: Tim Glover and Eric Wolf
Back in the early 1990’s, we joined a growing Canon dealership with enthusiasm and a passion to help our clients succeed. We secured a loyal account base throughout NYC by taking care of our clientele and providing a level of service that fulfilled our customers’ needs. Unfortunately, that dealer was acquired by a national conglomerate that no longer provided the level of customer service our clients had come to expect.

We became as frustrated as our customers. So, in 1999 we opened Superior Office Systems (SOS) in midtown Manhattan, with a plan to provide superior service for the printing and copying needs of NYC’s businesses. Our reputation grew quickly because of our personal service, fast response and ability to deliver on our promises. We started with a handful of loyal customers, a couple of technicians, and a vision. Today, SOS employs almost 50 team members, and we partner with the highest quality office equipment manufacturers. We have grown every year in spite of economic fluctuations.

Merger with Sapphire Office Solutions: expanding our capacity to serve you
In 2020, Tim and Eric joined forces with Paul Holstein and his company, Sapphire Office Solutions, a leading New York metro office technology dealership. The combined company is now called SUPERIOR OFFICE SOLUTIONS (SOS). With three offices in Manhattan, Westchester, and Long Island, SOS has now doubled our capacity to serve the businesses of the New York metro area. We have also expanded the brands and products we represent, so we can offer more options to meet every business need.

Tim, Eric, and Paul have always shared a similar belief in the value of superior customer service (hence our name). The new company’s mission is to provide the best service in the industry. At SOS, every customer is important, and it is our goal to exceed all our customers’ expectations. To accomplish that, we hand-pick quality employees and provide them with a great work environment which results in happy, dedicated employees and happy, loyal customers.

Here’s why New York businesses choose SOS for office technology:
We focus on our clients’ well-being at all times. We believe in open and honest communication. Even when things don’t go according to plan, we get creative to solve problems and ensure customer satisfaction.

Please contact us personally to find out more about how SOS can solve your printing and copying issues with quality, reliable equipment, superior service and competitive prices.

Sustainable printing

We partner with top manufacturers that have taken the lead in reducing the carbon footprint of office technology solutions.

Canon U.S.A., Inc. is a proud recipient of the United States Environmental Protection Agency’s 2016 & 2017 ENERGY STAR Partner of the Year–Product Brand Owner Award. Canon has been recognized for its outstanding contribution to the reduction of greenhouse gas emissions by manufacturing energy-efficient products and educating consumers about energy efficiency. Canon also has additional environmental programs including toner & hardware recycling.
HP has numerous products designed for the environment, extensive return and recycling programs and innovations within their own operations to demonstrate their commitment to reducing environmental impact within all organizations.

Kyocera devices are built around their sustainable ECOSYS technology, offering hardware features and system settings that can dramatically reduce waste and consumables usage without compromising productivity.

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Careers at SOS

Superior Office Solutions is always looking for talented and motivated team members to join our diverse and dedicated workforce. SOS is a leading independent office technology dealer servicing the New York City metro area, including Westchester, New Jersey and Long Island. SOS offers a high-energy environment where the atmosphere is open, friendly, team-oriented, and where you are recognized for your contributions. Our success is based on our philosophy that employee satisfaction translates into customer satisfaction.

At SOS, we strive to support our most valuable asset: our people. That’s why we offer competitive salaries and an attractive package of benefit programs, including:

  • Company sponsored health insurance: medical, dental, and vision
  • Company paid life insurance
  • Health Savings Account for health care
  • Company paid short- and long-term disability coverage
  • Paid holidays
  • Company matched 401k plan
  • Wellness programs

Superior Office Solutions is an equal opportunity employer, committed to providing fair treatment to all employees and applicants. Our employees are always hired, compensated, trained, promoted, and otherwise treated on the basis of individual merit.

Current openings

Service Engineers:

Seeking experienced service technicians and system engineers for Canon, Kyocera, Konica Minolta, and HP office equipment. To apply for this position, please forward a resume to smaldonado@sosny.com or fax to 212-967-5678.

SOS makes it easy to get the right office equipment, managed services and support.

Contact us to get started