When you need printer support in the New York area, Superior Office Solutions is always ready to help.
Any company can claim to provide the best service in their town, but few have the reviews and reputation to prove it. At SOS, we have thousands of satisfied customers, glowing testimonials, and a 4.9 Google review average acting as a testament to our exceptional service.
The difference between SOS and other print providers is our transparency. We don’t play games or make promises we can’t keep. Instead, we let you know what to expect, and then we follow through—no exceptions.
If you’re waiting for emergency printer support, we let you know when to expect a technician and provide regular updates to keep you in the loop. Before you sign a service contract, we make sure you know what you’re getting by thoroughly explaining each section. When we tell you how much your repair should cost, we don’t add extra service fees to your bill in hopes that you don’t notice. SOS genuinely values our clients—that’s why many have worked with us for over a decade.
At SOS, we offer a range of printer services, both online and onsite. When you encounter an issue, you can either call our office and immediately speak with a live representative or schedule service online through our portal. If you choose the second route, we call you within five minutes to confirm that a technician is on their way. No matter how you request service, we guarantee same-day service with a turnaround time of four hours or less.
SOS partners with only the highest quality printing companies: Canon, Kyocera, and Konica Minolta. As authorized service providers for all three, our technicians have the expertise necessary to troubleshoot even the trickiest printer issues. If your business is located in the New York City metropolitan area, Long Island, Westchester, New Jersey, or lower Connecticut, we offer onsite printer repairs for any office equipment from our brand partners.
Production printers aren’t like your average office copier. When they go down, your printing jobs can quickly pile up and grind your productivity to a halt. At SOS, we jump into action immediately when our production printer clients need help. Your dedicated service team will sound the alarm, remotely diagnose your issue, and send a technician to your office within two hours to minimize downtime. Plus, we offer preventive maintenance to keep things running smoothly.
When turning your copier on and off doesn’t fix the problem, SOS is always available for remote or onsite service calls. Even if you’re not a current SOS client, we provide print support for any Canon, Konica Minolta, or Kyocera equipment in the tri-state area. Our service partners receive ongoing remote monitoring of their machines, which means we can often pinpoint an issue before you even notice it. Whether your fix is simple or requires replacement parts, we have the team and supplies to make it happen.
If you’ve been doing double duty as a business executive and a printer repair technician, it’s time to get some outside help. Leave printer repair to the experts—partner with SOS today.
Printer issues are frustrating, but getting lackluster service is even worse. Get rid of both by partnering with SOS.
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