Since SOS opened its doors in 1999, we have steadily grown from a small leasing company into a full-service office technology provider with four offices and more than 4,000 customers. These are the people responsible for our success.
Our co-founders opened Superior Office Solutions in 1999 with one main goal in mind: to bring a personal touch back to the printing industry. In the few years prior, national conglomerates had swept up the local printing companies in New York City, switching the focus from service to profits. Businesses that were used to receiving personalized service suddenly found themselves dealing with service reps who didn’t know anything about their business. Our mission was to become an ally to those customers, and we’ve been doing so ever since.
Even though we have expanded our client base into the thousands, added two new offices, and merged with another leading technology company since we started as a small business 22 years ago, our focus hasn’t changed. We want to teach our clients about their technology and help them make an informed decision, not push them into a years-long contract they will later regret. Our team approaches every conversation with transparency and takes the time to get to know every partner.
At SOS, every team member embodies the same key values: honesty, accountability, and commitment. We don’t hide excessive fees and unreasonable stipulations in the fine print—we walk you through every sentence of your contract to ensure you know what you’re getting. When you need us, we don’t put you on hold for 10 minutes while we deal with other issues. Whether you’re one day or three years into your contract, you can expect to get in touch with an SOS team member within minutes and have a service technician at your door within four hours.
No business should feel like an afterthought when they call their print provider, no matter how high their monthly payment. You deserve exceptional service, and SOS is here to provide it.
If your current office technology partner never comes through when you need them, it’s time to stop settling and switch to SOS. Contact us today to learn more about our personalized office technology solutions for businesses in the tri-state area.