For print services with a personal touch, turn to Superior Office Solutions.
If you’ve heard the same generic lines from a dozen dealers during the copier leasing process, you might be wondering if every company is the same. They promise exceptional service, top-of-the-line equipment, and complete management of your printer fleet—then go radio silent as soon as the ink dries on your contract. When it seems like everyone promises the same thing and no one delivers, how can you be confident in your choice?
At SOS, we know how frustrating it is to feel like an afterthought when you need help. That’s why we promise fast, attentive service to every customer, no matter your issue. Unlike other print providers, we have proof that we follow through on our promises: thousands of satisfied clients in New York City and beyond. Take a look at our Google reviews and you’ll notice a trend—we do everything we can to make our clients happy, and it shows.
“We could not be happier with the personalized service offered by Superior Office Solutions, highly recommend!!”
– Monica T.
At SOS, one principle guides everything we do: transparency. We believe our clients should know exactly what they’re getting and when, whether it’s a new production printer or a replacement part from one of our technicians.
Here’s what you get as an SOS print services partner:
- Guidance during the leasing process: Leasing contracts are notoriously difficult to understand. When it feels like you’re reading a different language, SOS is always available to translate your agreement into easily understandable terms. We don’t want you to sign your contract until you understand every sentence.
- Clear, manageable bills: SOS doesn’t send you invoices riddled with extra fees and vague service charges. We consult with your business to learn your expectations and draft a billing schedule that falls within your budget. Then, we follow that billing schedule and clearly explain what you’re paying for.
- Immediate customer service from a member of our team: There are few things more frustrating than dialing your print provider’s number and being greeted with an automated menu. With SOS as your print partner, you never have to wait to speak to a real person. Whether a help desk technician or one of our owners answers the phone, you’ll get immediate support.
- Unrivaled turnaround times: When you need onsite assistance in the tri-state area, we guarantee that one of our technicians will arrive within four hours. Plus, we keep you updated during your wait period, so you know what to expect.
- The highest quality technology available: A faulty printer can wreak havoc on your office. When you buy or lease from SOS, you know you’re getting the most reliable technology on the market from one of three renowned print providers.
When you need an expert to troubleshoot your copier or printer issues, SOS is here to provide remote or onsite support.
Take it from our current clients—SOS is always here when you need us. Whether you’re a small business in northern New Jersey or a printing shop in the Bronx, SOS is your source for high-quality office equipment and personalized support.
If you’re looking for a printing advocate in the New York area, look no further than SOS. Get in touch today to learn more about our printing services.