Why you’ll love SOS service
Every office equipment vendor claims to provide good service, but few truly deliver on that promise. At SOS, we can guarantee you’ll be happy because we do what it takes to keep your equipment running smoothly.
Printer and copier repair service
Here’s how SOS has earned a reputation as a reliable and helpful service provider:
- A live person answers your call and helps you immediately.
- Or, schedule service online at your convenience. The choice is yours.
- We arrive within hours and complete your repair in one visit.
- We monitor your machines remotely and respond (even before you call!) when we detect malfunctions that cause breakdowns.
- Never find yourself out of toner or ink! We monitor that too and ship it to you automatically.
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Production print service
Service for production printing in a high volume, central reprographics department (CRD) has specialized requirements above and beyond the needs of typical office printers. SOS offers the technical expertise and white-glove service you need to keep your operation running smoothly.
- Dedicated service team & practices that maximize uptime.
- Remote monitoring and fast, reliable response time (2 hrs)
- Never wait for parts or supplies.
- Weekly inspections, tune-ups and preventative maintenance to prevent problems and maximize uptime.
- We go the extra mile to ensure satisfaction and we’ll never leave you without a solution.
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SOS service coverage area
SOS services office equipment within the 5 boroughs of New York City, as well as Long Island, Westchester, southern Connecticut and New Jersey. We can service all your locations within that area.
Brands we service
SOS is an authorized Canon copier repair & MFP service provider, as well as for HP, Samsung and Pitney Bowes equipment.
SOS customers: Request service
SOS customers, login to connect with our service group at your convenience.
Or, call (212) 792-0272 during our business hours: 8:30am to 5:00pm Monday through Friday.
