Reliable, quality support for production print and CRD environments
SOS understands that your high-volume production print department must stay operational at all times. With your organization’s priority print jobs running continuously, there’s no room for downtime. In addition to the fast response, attentive service, expertise, and parts availability we provide all our customers, CRD print environments require more:
- A dedicated service technician assigned to your account, who knows you, your equipment and your operation
- Equipment status monitored remotely & a tech dispatched automatically when needed
- Immediate confirmation of your service request, ETA verification & 2 hour response time
- Remote diagnostic capability
- Ability to store frequently used parts and supplies at your site
- Supplies monitored and automatically shipped to you
- Weekly inspections, tune-ups and preventative maintenance to prevent problems and maximize uptime
